Privacy Policy
Fairlead Audio Vision Privacy Policy
Privacy Policy
Effective Date: 10/17/2024
Fairlead Audio Visual (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data in connection with the services we provide. By using our services or visiting our website, you consent to the collection and use of your personal information as outlined in this policy.
1. Information We Collect
We collect personal information that you provide to us directly, as well as information collected automatically when you interact with our website or services.
1.1 Personal Information Provided by You
When you contact us, make a booking, or use our services, we may collect the following types of personal information:
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Name
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Email address
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Phone number
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Mailing address
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Payment details
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Event details (e.g., location, dates, technical requirements)
1.2 Automatically Collected Information
When you visit our website or interact with our online services, we may collect the following information automatically:
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IP address
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Browser type and version
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Device information
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Cookies and tracking data (for website performance and analytics)
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 Service Provision
To provide and manage our event production services, including processing bookings, managing event logistics, and communicating with you about your event.
2.2 Communication
To respond to your inquiries, send you updates regarding your booking, and provide customer support.
2.3 Payment Processing
To process payments for the services you have booked with us.
2.4 Marketing and Promotions
With your consent, we may send you promotional materials, newsletters, and information about our services. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in the communications.
2.5 Analytics and Improvements
To analyze how our website is used, improve its functionality, and enhance your user experience.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
3.1 Service Providers
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, equipment vendors, and technical support teams. These service providers are bound by confidentiality agreements and are only permitted to use your information as needed to provide the services.
3.2 Legal Obligations
We may disclose your personal information if required by law, in response to legal processes, or to protect the rights, property, or safety of Fairlead Audio Visual or others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the business transfer.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption, and restricted access to personal data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, understand how it is used, and for marketing purposes. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of our website.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
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The right to access the personal data we hold about you.
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The right to request corrections or updates to your information.
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The right to request deletion of your personal information, subject to legal and contractual obligations.
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The right to opt out of receiving marketing communications.
To exercise any of these rights, please contact us at info@fairleadav.com
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely dispose of it.
8. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to third-party sites, and we are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Fairlead Audio Visual